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PAYMENT INFORMATION
Delivery charges for orders from the Online Shop?
At [Mcube gadgets], we keep our delivery process simple, fast, and transparent.
✅ Prepaid Orders – FREE Delivery
Enjoy FREE SHIPPING on all prepaid orders across India. No hidden fees, no extra charges — just easy, affordable luxury delivered to your doorstep.
💵 Cash on Delivery (COD) – ₹100 Extra
Prefer to pay on delivery? No problem!
We offer Cash on Delivery (COD) service for an additional ₹100 convenience fee, applicable to all COD orders.
💡 COD is available in select areas. Please enter your pin code at checkout to check availability.
How long will delivery take?
Delivery times vary by location. Generally, orders are delivered within 3–5 business days. You’ll receive a tracking number once your order is shipped.
What exactly happens after ordering?
You’ll receive a final delivery confirmation message via SMS, email, or WhatsApp (depending on your chosen communication preferences), confirming that your package has been successfully delivered.
🔍 Product Inspection
We encourage customers to carefully inspect the product upon delivery. Ensure the item matches your order (brand, model, size, etc.) and is in perfect condition. If anything is missing or damaged, contact us within 24–48 hours for a quick resolution.
Do I receive an invoice for my order?
Every order placed with Mcubegadgets comes with a detailed invoice, either included in the package or sent to your registered email/WhatsApp after dispatch.
Your invoice includes:
Product details
Quantity & pricing
Tax and shipping (if applicable)
Order number and date
Payment method
💡 Keep your invoice safe for warranty claims, returns, or customer support assistance.
SHOPPING INFORMATION
When the order payment is taken of my bank account?
For prepaid orders:
The payment is deducted immediately from your bank account, card, or wallet at the time you confirm the order on our website. You’ll receive an instant payment confirmation via email or SMS/WhatsApp.
For Cash on Delivery (COD) orders:
No payment is taken at the time of order. You’ll pay the full amount in cash (including ₹100 COD charge) when the order is delivered to your doorstep.
What is wishlist?
A Wishlist is a personal list where you can save your favorite products to view or buy later.
Instead of searching again, you can quickly access the items you love — whether it’s a luxury watch, designer bag, or a branded perfume.
🔹 With a Wishlist, you can:
Save products you’re interested in
Keep track of items before they’re sold out
Plan future purchases
Share your wishlist with friends or family
💡 To use the Wishlist feature, simply click the heart icon 🖤 or “Add to Wishlist” button on any product page. You may need to log in or create an account to save your list.
What should I do if I receive a damaged or wrong product?
We take great care in packing and shipping your order, but if you receive a damaged or incorrect product, we’re here to help — under the following condition:
🔄 You must record a 360° unboxing video at the time of opening the parcel.
This video should clearly show:
The unopened package from all sides
The full process of opening the parcel
The product inside, including the damage or mismatch
⚠️ Please Note:
No complaint will be accepted without a proper unboxing video.
The video helps us verify and resolve your issue quickly and fairly.
The video must be unedited and recorded in one continuous shot.
If your claim meets the above criteria, we’ll arrange for a return, replacement, or refund as per our policy.
💡 To avoid any issues, we strongly recommend you record the video as soon as you receive the parcel, before opening or using the product.
Can I change or cancel my order?
Yes, but only before the order is shipped.
If you wish to change or cancel your order, please contact us immediately via Email support.
✅ Order Change or Cancellation is possible:
Within 1–2 hours of placing the order
Before the order is shipped or processed
For prepaid and COD orders
Once your order is packed or dispatched, we won’t be able to modify or cancel it.
💡 To avoid delays, always double-check your product selection, size, address, and payment method before placing your order.
📞 Need Help?
Reach out to us quickly at:
Email: [majid.jabri1@gmail.com]
What is "package tracking" in my orders?
📦 What is “Package Tracking” in my orders?
Package Tracking is a service that lets you monitor the real-time status and location of your order while it’s being shipped to you.
Once your order is dispatched, we provide you with a tracking number and a link where you can:
See where your package is at any time
Get estimated delivery dates
Receive updates on delays or shipment progress
Tracking helps you stay informed and plan for your delivery with ease.
💡 You’ll find the tracking details in your order confirmation email on your account dashboard on our website.
